Shipping policy
SHIPPING
At the moment, we do not offer mail shipping.
LOCAL DELIVERY
We offer local delivery through Uva for the following postal codes: 00726, 00727, 00901, 00902, 00906, 00907, 00908, 00909, 00910, 00911, 00912, 00913, 00914, 00915, 00916, 00917, 00918, 00919, 00920, 00921, 00922, 00923, 00924, 00925, 00926, 00927, 00928, 00929, 00930, 00931, 00933, 00934, 00935, 00936, 00937, 00938, 00939, 00940, 00955, 00956, 00957, 00958, 00959, 00960, 00961, 00962, 00963, 00965, 00966, 00968, 00969, 00970, 00971, 00975, 00976, 00977, 00978, 00979, 00981, 00982, 00983, 00983-1205, 00985, 00986, 00987, 00988, 00991, 00992, 00993, 00994.
The local delivery fee is $10 per order. We will contact you via text message with the phone number you provided at checkout to notify you of our delivery date.
INTERNATIONAL SHIPPING
At the moment, we do not offer international shipping.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you have not received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@cannellashop.com with your name and order number, and we will look into it for you.
REFUNDS, RETURNS, AND EXCHANGES
If you have any further questions, please feel free to contact us at hello@cannellashop.com.
At the moment, we do not offer mail shipping.
LOCAL DELIVERY
We offer local delivery through Uva for the following postal codes: 00726, 00727, 00901, 00902, 00906, 00907, 00908, 00909, 00910, 00911, 00912, 00913, 00914, 00915, 00916, 00917, 00918, 00919, 00920, 00921, 00922, 00923, 00924, 00925, 00926, 00927, 00928, 00929, 00930, 00931, 00933, 00934, 00935, 00936, 00937, 00938, 00939, 00940, 00955, 00956, 00957, 00958, 00959, 00960, 00961, 00962, 00963, 00965, 00966, 00968, 00969, 00970, 00971, 00975, 00976, 00977, 00978, 00979, 00981, 00982, 00983, 00983-1205, 00985, 00986, 00987, 00988, 00991, 00992, 00993, 00994.
The local delivery fee is $10 per order. We will contact you via text message with the phone number you provided at checkout to notify you of our delivery date.
INTERNATIONAL SHIPPING
At the moment, we do not offer international shipping.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you have not received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@cannellashop.com with your name and order number, and we will look into it for you.
REFUNDS, RETURNS, AND EXCHANGES
If you have any further questions, please feel free to contact us at hello@cannellashop.com.